Customer success on your own AI key.
SmartX is the full zeeproc platform, running on the AI provider you already pay for. Connect an OpenAI, Anthropic, Gemini, or xAI key. Get 1,000 starter credits. Pay $66/month after.
Why we built SmartX
I've spent the last decade-and-a-half watching SaaS teams try to run customer success on tools built for the era before AI. Most CSPs are still glorified databases with seat-based pricing that scales linearly with your team. The AI features they ship feel like bolt-ons.
The other path is enterprise CSPs that charge five-figure annual contracts before you've even seen the product, with AI bundled into the price in ways you can't audit or control. For a solopreneur or a small SaaS team, neither option fits.
So we built SmartX. The full zeeproc platform runs on an AI key you already own. Bring OpenAI, Anthropic, Gemini, or xAI. We charge $66/month for the platform. You pay your provider for the AI. You see every cost. You can switch providers anytime. And the 1,000 starter credits mean you can try the whole thing without committing your key first.
If you run customer success, sales, or just talk to customers and wish the tooling did more of the work, this is built for you. Try it. Tell us where it falls short. We'll be reading every comment today.
SmartX for customer success
Sign up, then do these.
Paste your AI key
Drop in your OpenAI, Anthropic, Gemini, or xAI key. Encrypted at rest, decrypted only when an agent runs. 30 seconds.
Upload a CSV of customers
Or paste from a spreadsheet. Within minutes you'll see health scores, suggested next actions, and the first AI drafts queueing up for review.
Send your first NPS survey
Pick a customer. Pick a question. Live preview the email. Hit send. Watch responses flow back into the advocacy dashboard.
A few things people ask before signing up.
Yes. The 1,000 credits are a one-time grant for new SmartX accounts. We cover your AI usage on a zeeproc-managed key until the credits run out. No card needed up front. After that, you connect your own AI key and the $66/month subscription kicks in.
No. If you can sign up for an OpenAI account and paste a string, you can use SmartX. Most setups take an afternoon and don't require engineers. We hook up your CRM, support tool, email, and product analytics with prebuilt integrations.
Whichever you already have. SmartX supports OpenAI, Anthropic, Gemini, and xAI. If you're picking fresh, Anthropic tends to be slightly stronger for long-form drafting (renewal emails, case studies), OpenAI for tool use and classification. You can switch any time.
Help us launch on Product Hunt.
If SmartX looks useful, an upvote means a lot to a small team launching today. And if you want to actually try it, the 1,000 starter credits are on us.